For US home-service and dental businesses
Find out why the 3 businesses above you on Google Maps get the calls.
We compare your Google Business Profile with the 3 businesses in your local map pack, count the reviews you have not answered, and send you a written audit with 5 replies drafted and a 30-day fix list.
One-off payment. PDF within 2 working days. We never need your Google login.
Top of page 1 of the sample audit. Bramblewood Heating & Air and every figure in it are invented. Not a customer.
What is in the audit
Six things, each with the fix next to it
Profile completeness score
20 checks on categories, hours, holiday hours, description, services, photos, posts and links, with the fix for each one you miss.
You against the map pack
Rating, review count, reviews in the last 90 days, reply rate, photos, categories and posts, side by side with the 3 businesses Google shows above you.
Where you show up
Your position on the map list for 3 searches your customers use, checked from a location in your service area.
Unanswered reviews
How many reviews have no reply from you, split by star rating, with the negative ones first.
5 replies written for you
Drafted replies to 5 of your open reviews, short and specific to what each customer said, ready to paste.
A 30-day action list
Week by week, with the time each step takes. Most of the fixes cost nothing but an hour of your time.
Why these checks
They are the things Google says it looks at
Google does not publish its ranking formula, but its own help page for business owners names the basics. The audit measures you on those, against the businesses that currently win your searches.
Source: Google Business Profile Help, "Tips to improve your local ranking on Google", read 15 October 2026.
- "Businesses with complete and accurate info are more likely to show up in local search results."
- "More reviews and positive ratings can help your business's local ranking."
- "When you reply to customer reviews, it shows that you value their feedback."
- "There's no way to request or pay for a better local ranking on Google." So we do not promise one either.
Sample audit
See exactly what you get before you pay
This sample is for an invented HVAC company in Boise, Idaho. The business, its competitors, the reviews and every number are made up to show the format. It is not a customer. A real audit names the 3 competing businesses and uses your live profile.
Page 1: the summary, four headline numbers and the first 3 fixes.
Page 3: the business against the 3 map-pack competitors.
Page 4: unanswered reviews and 5 drafted replies.
How it works
Three steps, about two working days
Pay and name your business
Checkout asks for your business name, city and state, and a Google Maps link if you have it handy. Reply to the receipt with the 3 searches you most want to win, or we pick the obvious ones for your trade.
We check the profile and the map pack
We go through your public listing and the 3 businesses ranked above you, count reviews and replies, and draft your 5 replies. A person checks every number before the PDF is sent.
You get the PDF
Sent to your email within 2 working days. Reply with questions about any finding and we will answer them.
Pricing
One audit, and an optional reply service
Local Map Pack Audit
- 20-point profile completeness score
- Side-by-side with your 3 map-pack competitors
- Your map position for 3 searches
- Unanswered review count, by star rating
- 5 drafted replies to your open reviews
- 30-day action list, week by week
- PDF within 2 working days
Review replies
- A drafted reply to every new Google review
- Your backlog of unanswered reviews cleared, up to 60 replies a month
- Drafts emailed to you every week to approve or edit
- Paste them in yourself, or add us as a manager and we post the approved ones
- Nothing is posted without your OK
- Cancel any time
Paid securely through Stripe, in US dollars. If we cannot find your profile or cannot produce a useful audit, we tell you and refund you in full. Questions first? Email us.
FAQ
Questions owners ask
Do you need my Google login?
No. The audit uses your public Google Maps listing and your website. For the monthly reply service you can paste the replies in yourself, or add us as a manager on your profile, which Google lets owners do without sharing a password. You can remove us at any time.
Will this get me into the top 3 on the map?
We cannot promise that, and nobody honest can. Google says there is no way to request or pay for a better local ranking, and distance from the searcher matters too. The audit shows the gaps between you and the businesses that rank above you, on the things Google says it uses, and the order to close them in.
Which competitors do you compare me with?
The 3 businesses Google shows in the map pack for your main searches, checked from a location in your service area. Tell us your searches when you order, or we pick the obvious ones for your trade and city.
Who writes the review replies?
An AI model writes the first draft and a person reads and edits every one before it reaches you. Replies are short, specific to what the customer said, and never argue, offer discounts or stuff in keywords.
Is this for my type of business?
It suits US local service businesses with a Google Business Profile: HVAC, plumbing, electrical, roofing, dental, cleaning, landscaping and similar. If you have more than 3 locations, email us for a quote.
How long does it take?
Within 2 working days of payment, Monday to Friday. You get the PDF by email.
Who is behind this?
GPT Shop Ltd, a UK limited company (no. 15766335). You deal directly with the founder, Chris Elder, at chris@gptshopltd.com.
Who you deal with
Chris Elder, founder
I check every audit myself before it goes out. If a number in yours looks wrong to you, email me and I will show you where it came from.
- Ex-Amazon. Built and led 3P Grocery operations globally.
- Former British Army officer, Royal Logistic Corps.
- GPT Shop Ltd, a UK limited company, no. 15766335. You email me directly at chris@gptshopltd.com.
See where your profile is losing calls
A 5-page written audit with 5 drafted replies and a 30-day fix list. $149, delivered within 2 working days.